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Welcome to ShoreTelForums.com!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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Thank You,
BTX
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  • #1

    Can't forward VM in Call Manager Error

    Hello,

    I am having a problem with one particular user who people can't forward voicemails to from the Shoretel Call Manager software. When I enter in the persons name and click "Send" it tells me:

    Error
    You need to Specify one of more recipients.

    I compared this user to other users in the Director software and cannot find any difference between them. I can forward just find to other users. It seems to be related to just this one user that myself and others cannot forward to.

    Any ideas?

    Thanks
    Tags: None
  • #2
    Upgraded our shoretel software - fixed the issues - this was a known bug apparently.

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