Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

Thank You,
See more
See less
  • Filter
  • Time
  • Show
Clear All
new posts

  • Can't forward VM in Call Manager Error


    I am having a problem with one particular user who people can't forward voicemails to from the Shoretel Call Manager software. When I enter in the persons name and click "Send" it tells me:

    You need to Specify one of more recipients.

    I compared this user to other users in the Director software and cannot find any difference between them. I can forward just find to other users. It seems to be related to just this one user that myself and others cannot forward to.

    Any ideas?


  • #2
    Upgraded our shoretel software - fixed the issues - this was a known bug apparently.