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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Public Folders issues cause prompt for authentication

    We are having an issue where, due to permission restrictions on some Enterprise-wide Public Folders, SCM is forcing Outlook to request authentication on other Exchange Servers within our forest. This seems to be fixed by de-selecting the Public Folders Options from the Import Configurator, but with 1000+ clients, we need an automated solution.

    Normally this is not a problem, but due to some new DOD regulations, we aren't able to make registry changes locally.

    Anyone have an idea on how to handle this with your hands tied as such?