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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • No telnet to phones on 8.1?

    We are running 8.1 and are not able to telnet into phones as it appears was possible in previous versions. Telneting into switches works fine, as does using the phonectl.exe on phones to pull info.

    Getting the error below on all phones when I use the phonectl.exe -telneton <ip of phone>. Can anyone confirm this was removed in 8.1??

    "Authentication failed!!!"

  • #2
    you need to authenticate with a password. default is 1234

    phonectl -pw 1234 -telneton


    • #3
      it worked...thanks!

      Do you know if this is documented anywhere??