Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

Thank You,
See more
See less
  • Filter
  • Time
  • Show
Clear All
new posts

  • Hardcode speed & duplex

    What is the process for setting a ShoreTel devices speed and duplex? I managed to get my way into the VxWorks via telnet, however, do not see any options for this?

    Is there any documentation for this VxWorks Operating System??

    Thanks for the help

  • #2
    The Maintenance Guide describes how to do lots of operations in the VxWorks CLI. This being said, you should have had a menu available when you telnet'd in which provided these options...

    From "Adobe" Page 65 of the Shoretel 8 Maintenance Guide...
    "Boot and IP Configuration Options When you choose Change System Configuration from the CLI main menu, a menu of boot and IP configuration options appears.

    Command Description
    (0) -- Return to previous menu
    (1) -- Change IP address
    (2) -- Change IP subnet mask
    (3) -- Change gateway IP address
    (4) -- Change server IP address
    (5) -- Change boot method
    (6) -- Enable/disable DHCP
    (7) -- Change network speed and duplex mode
    ? -- Help

    After you have set your IP address and boot options, enter ? to return to the main menu. You must reboot the switch for the new setting to take effect."

    From "Adobe" page 78 of the Shoretel 8 Maintenance Guide...
    "Using VxWorks Command Line Interface

    VxWorks provides a variety of useful tools and debuggers. This command line interface offers access to both standard VxWorks commands and ShoreTel commands. You can access the VxWorks interface by opening a Telnet session to a switch without invoking CLI.

    You may also enter the VxWorks command line interface from a serial interface by entering the command gotoshell from the Shoreline> prompt. To return to CLI, enter the command cliStart.

    Use caution when using the VxWorks interface; running commands can degrade performance on the switch. ShoreTel does not support changing or setting IP or other parameters using the VxWorks interface. Changes made using this interface may not be persistent and using it may cause unpredictable behavior in the system"