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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • MakeCDRArchive procedure

    I am currently trying to create a separate archive datebase using the makecdrarchive.exe command line utility. I am running V7.5 and using the instructions from the administration guide...makecdrarchive -s localhost -d databasename

    When I enter the following command makecdrarchive -s shoretelserver -d shoretelcdrarchive I get the following error...
    "There was an error in the format of the input parameters"
    File: makecedarchive
    Usage: MakeCDRArchive [options ...]
    where options include:
    -d databasename

    Does anyone know the correct parameters for this command?
    Does anyone have additional information on setting up an separate archive database.


  • #2
    if the error is what I think, it's an incorrect database name.

    the correct database name is shorewarecdr