Tweet
Hi All -
We are having an issue with our local telecommunications company unblocking the ability to allow our Shoretel system to pass caller-id.
They have offered to do a whitelist, but for incoming calls that are forwarded using Find Me, that obviously wouldn't work. (It would work for our DID list)
So, they are offering to unblock that on a couple of the channels on our PRI (for a monthly fee). So, I obviously don't want to pay for all of the channels to have this functionality.
Is there a way to program Find Me and forward functions to those channels automatically?
Thanks!
Eric
We are having an issue with our local telecommunications company unblocking the ability to allow our Shoretel system to pass caller-id.
They have offered to do a whitelist, but for incoming calls that are forwarded using Find Me, that obviously wouldn't work. (It would work for our DID list)
So, they are offering to unblock that on a couple of the channels on our PRI (for a monthly fee). So, I obviously don't want to pay for all of the channels to have this functionality.
Is there a way to program Find Me and forward functions to those channels automatically?
Thanks!
Eric