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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Where are PCM speed dials stored?

    quick question, where are Speed Dials defined through the PCM interface actually stored? (need to restore them for a user - or knowing where they disappeared from might help us fix another issue with OfficeAnywhere)

    TIA - JD

  • #2
    In Shoretel's configuration database, which is an Access MDB on <=7.5 or MySQL database "shoreware" on >7.5. I'm guessing the table SpeedDials. :_smile: