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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • anyone use

    Was looking to replace our underutilized LD PRI with about 10 trunks from These trunks would only be used for LD and we would keep our local PRI for DIDs, incoming and local calls.

    Anyone have any experience with good or bad? How was the setup? Any ongoing issues? Is the InGate box easy to install?

    Thanks in advance

  • #2
    We haven't had any problems. The voice quality is excellent and the tech's shipped the ingate pre-configured. Plugged into our DMZ and we were up within 10mins.

    Forgot to mention, on the shoretel side, just followed the tech note and it worked first try.
    Last edited by bluepointe; 11-14-2008, 11:23 AM. Reason: Forgot to mention