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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Company Branching Off

    Hi Everyone, Our company is moving one of the departments to a new building approx. 20 miles away. We have a the following hardware in place at our current site.

    Shoregear - T1
    Shoregear - 120/24 (2 each)

    The request from Management is to be seamless/transparant between the two sites. We have POE Switches and a T1 Line at our current facility. The phones are the 230 and 560 models. We have more than enough numbers to take a block of DID's to the new location. Any suggestions on hardware at the new site? Or a painless route to take?? The new site will never have more than 20 users.

    Thanks for your help, Shawn

  • #2
    Site Plan

    Do you want your new site to be able to operate independantly?

    Get phone calls if the wan connection is down?

    get voicemail if the wan connection is down?

    Be able to make calls if the wan connection is down?

    be able to do any of the above items if the main location loses power/burns down?

    thats a lot of your driving factors that determine what you buy.

    If it was me, I would get a 10 channel PRI, a 120/24 switch, a t1 switch, and a DVM server..... but that might be overkill.

    how big is the bosses wallet?
    Last edited by eazeaz; 11-05-2008, 10:42 AM.


    • #3
      I see the problem here. the size of the office doesn't really dictate a large money expenditure. You could connect the two offices via VPN and basically run off the main site but if that connection goes down youre basically done. Any thoughts on doing a T1/Switch combo like this one? ShoreTel - ShoreGear-220T1A

      I realize that it supports way too many phones but the alternative would be a T1 and then a Shoregear 30 or 40. I dont have prices so I cant comment on that part.



      • #4

        Sometimes money is not the deciding factor.... uptime is.
        Last edited by eazeaz; 11-06-2008, 08:43 AM.


        • #5
          Cost factor

          Suggested Requirements:
          Tie the new facility to the main office.
          No independence.
          Cheapest solution with a T1 switch at the new facility.

          Does that change anything?


          • #6
            New Office

            If you dont need any independance then you shouldnt need a t1 switch at all.

            All your phone calls would come in and out of the main location over the network/vpn/wan.

            I would put like a 60/12 shoretel switch in (i dont like the phones running over the wan to the shoretel switches), and that should be about it.

            Poe Switches
            shoretel 60/12
            One analog line to call 911 with and provide failover if the wan goes down