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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • on-net/tenanat

    we setup on net dialing in our in house system as we have several customers on the system. each site has a 2 digit extension but they still show up in the PCM. talking to shoretel he told me that the users will only not show up in the directory on the phone but will show up in the PCM. he didnt seem very confident. anyone ever set this up let me know