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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Web based soft phone

    Have any of you tried using the web based soft phone available on your Shoretel server?

    http://[shoretel server name]/shorewaresoftphone/SoftPhone.asp

    Not sure if this has carried over into version 8 but it is there in 7.x.

    Anyway, if you have, do you know of a call recorder that would record the calls placed thru the web based softphone and auto split the call into multiple wav files?


    Wanted to add that this will work thru a VPN but does like IE over Firefox (haven't tried Chrome or Safari).
    Will try to dial an extension on the system only - but hope to figure out how to get around that as well.
    Last edited by Phill44; 09-19-2008, 11:43 PM. Reason: More info and details

  • #2
    I fired this up but couldn't get it to work. Neat idea, I had no idea it was there. Thanks for pointing out.

    I'm afraid I have no idea about call recording, since legal requirements force us to prevent that.