Have any of you tried using the web based soft phone available on your Shoretel server?
http://[shoretel server name]/shorewaresoftphone/SoftPhone.asp
Not sure if this has carried over into version 8 but it is there in 7.x.
Anyway, if you have, do you know of a call recorder that would record the calls placed thru the web based softphone and auto split the call into multiple wav files?
Thanks.
Wanted to add that this will work thru a VPN but does like IE over Firefox (haven't tried Chrome or Safari).
Will try to dial an extension on the system only - but hope to figure out how to get around that as well.
http://[shoretel server name]/shorewaresoftphone/SoftPhone.asp
Not sure if this has carried over into version 8 but it is there in 7.x.
Anyway, if you have, do you know of a call recorder that would record the calls placed thru the web based softphone and auto split the call into multiple wav files?
Thanks.
Wanted to add that this will work thru a VPN but does like IE over Firefox (haven't tried Chrome or Safari).
Will try to dial an extension on the system only - but hope to figure out how to get around that as well.
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