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  • Prevent extension dialing

    We have some student phones in a school district that I would like to disable extension dialing. Is there a way to do this?

  • #2
    Just so I understand; you want to prevent the phones from calling other extensions on the same network?

    What is the point of having phones that cannot dial anywhere?


    • #3

      Probably so the dumb ass students dont start dialing administrative employees.


      • #4
        you might try setting it up as a multi-tenant system?


        • #5
          Originally posted by phoneguy View Post
          We have some student phones in a school district that I would like to disable extension dialing. Is there a way to do this?
          There is no way to prevent internal blockage "persay" some one stated Multi-Tenant, this is a viable option, you can also establish extension lists as well as establish each users as private and remove from the System Directory.

          The Multi-Tenant option I would suggest is the best approach :balloon:


          • #6
            Ok I'll bite....

            First, I am not familiar with how you can use an extension list to block ext to ext calls (other than in an AA menu). What am I missing?

            Second the best practices doc talks about calling another tenant via their extension.

            I am a little confused but we have been getting this request more and more lately so I would LOVE to be able to set it up!
            Last edited by ccm399; 10-09-2008, 12:09 PM.


            • #7
              I would love to see this added to Shoretel itself. In the mean time, we should be able to obtain this via a custom since Shoretel's API allows seeing individual keypresses on a phone. I have not yet found any other way, so if someone else has a workable solution without a custom, I'd love to hear it!


              • #8
                I wish it worked the same way it does for analog extensions. I tried that and it didn't work.

                How do you setup tenants?