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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • setting up auto dialing (if possible)

    Here's my situation: Want to place a phone in a waiting room where as soon as a person picks up the handset the phone automatically dials a hunt group or Auto-attendant.

    Please let me know if you have any suggestions.

    Thanks -

  • #2
    Finally included

    ST 8 at last has that feature. Funny most any nickle and dime system will do it.


    • #3
      Feature Name

      As was mentioned, it is included in ST8. The name of the feature to look for is "ringdown" and can be set on the General tab of the user properties page. It can be set to either ringdown immediately or with a delay.


      • #4
        This is a feature that our 25 year old PBX was able to do. I eagerly await release 8 becoming GA.