Reset VM to new?

[jmjstevens]

Is there a way to reset a voice mail box to a new state? We would rather not delete an extension when someone leaves, but obviously need to reset their account to "new" status.

Deleting and recreating is a PITA because then I have to reassign buttons and the like.

Running ST8, Build 13.9.5704.0

[Jlorenz]

Unfortunately the only two ways to do this is to
1: Delete and rebuild the ext/mb
2: reset password and default all greetings / names to silence

In this case of 2 you can then set the users profile to force password change on first login

Is there a way to reset a voice mail box to a new state? We would rather not delete an extension when someone leaves, but obviously need to reset their account to "new" status.

Deleting and recreating is a PITA because then I have to reassign buttons and the like.

Running ST8, Build 13.9.5704.0

[jmjstevens]

U2: reset password and default all greetings / names to silence

In this case of 2 you can then set the users profile to force password change on first login

How do you do this?

[Jlorenz]

How do you do this?

Shoreware director
user Edit > General

Down toward the bottom of the page

[jmjstevens]

Thank you, Joseph. I'll try that.