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  • Reset VM to new?

    Is there a way to reset a voice mail box to a new state? We would rather not delete an extension when someone leaves, but obviously need to reset their account to "new" status.

    Deleting and recreating is a PITA because then I have to reassign buttons and the like.

    Running ST8, Build 13.9.5704.0

  • #2
    Unfortunately the only two ways to do this is to
    1: Delete and rebuild the ext/mb
    2: reset password and default all greetings / names to silence

    In this case of 2 you can then set the users profile to force password change on first login


    Originally posted by jmjstevens View Post
    Is there a way to reset a voice mail box to a new state? We would rather not delete an extension when someone leaves, but obviously need to reset their account to "new" status.

    Deleting and recreating is a PITA because then I have to reassign buttons and the like.

    Running ST8, Build 13.9.5704.0

    Comment


    • #3
      Originally posted by Jlorenz View Post
      U2: reset password and default all greetings / names to silence

      In this case of 2 you can then set the users profile to force password change on first login
      How do you do this?

      Comment


      • #4
        Originally posted by jmjstevens View Post
        How do you do this?
        Shoreware director
        user Edit > General

        Down toward the bottom of the page

        Comment


        • #5
          Thank you, Joseph. I'll try that.

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