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  • prevent # or 0

    Does anyone know if there is a way to prevent someone from skipping voicemail by pressing # or 0 for the operator?

    thanks

  • #2
    Program 0 and # to do something different than transfer to operator in the AA programming. Or program those keys to do nothing at all in the AA. If I am reading this correctly, that should fix it.

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    • #3
      this is only in the personal voicemail. not the AA

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      • #4
        0 is programmable in the call handling mode for each user. I think # is part of the dial plan and can't be changed easily.

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