Anyone seen a shoretel phone do the following:
in director it has a status of out of service (operational) and the user can make calls, but not use the directory on the phone. I tried to put it in service, but nothing happens. I tried to reset it from director and nothing happened. I had the user so the reset sequence, andit came back the same way. I finally had her pull the network cable and put it back, and it was ok for a minute or two, but now is back the same out of service (operational) status. Thanks
in director it has a status of out of service (operational) and the user can make calls, but not use the directory on the phone. I tried to put it in service, but nothing happens. I tried to reset it from director and nothing happened. I had the user so the reset sequence, andit came back the same way. I finally had her pull the network cable and put it back, and it was ok for a minute or two, but now is back the same out of service (operational) status. Thanks
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