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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Call Manager and Softphone Ports

    Hello guys,

    I am trying to find what ports that the Shortel Call Manager and Softphone use. Can anyone help me out? I have been searching on the shoretel website for about 2 hours now.


  • #2
    Found it. See attached.

    woot woot


    • #3
      pcm on V8 also uses ports 3166 and 3168, but you wont find it in the documentation.


      • #4
        I need to know those ports to.. but I can't see your attachement.

        Can you tell me what are those ports for the PCM.

        Thank you


        • #5
          What ports are utilized by the IP Phone SoftPhone?

          What ports are utilized by the IP Phone SoftPhone?
          Issue: SoftPhone Ports

          Scenario: To help our network admin we would like to know which ports the ShoreTel SoftPhone utilizes.

          Resolution: The following ports are used for the IP SoftPhone:

          UDP: 5004 for voice packets

          UDP: 2427 IP phones listen on this port - MGCP receive port

          UDP: 2727 Switches listen on this port - MGCP receive port


          • #6
            bluepoint and others, we are attempting this same scenario. the only configuration that appears to work includes our exposing every tcp and udp port 10.24 -65000 to all endpoints in our distributed VOIP network... ouch! has anyone found another way to tie these ports down to a smaller range?