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  • jfisch
    replied
    check your TAPI settings

    We have been having the same issue, out of the blue, our TAPI settings get blown out. To check them, go to Control panel > Phone and modem > Advanced > ShoreTel Remote TAPI service

    Make sure that the server name and login are entered there.

    Leave a comment:


  • kenh
    replied
    FYI I'm running Shoretel 8 13.9.5704 and it saids System Unavailable

    Leave a comment:


  • kenh
    started a topic PCM CC Login

    PCM CC Login

    I'm getting a red x and server unavailable on my PCM once I login as a Contact Center agent. Any Ideal why. I.m running rel 4.66.02
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