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  • Operator Console - How can I see everyone?

    Hello,

    Just has a ShoreTel system installed and it isn't quite working ... yet ...

    Anyone know how I can get all phones to display in Operator Console. I can get the group that the Operator Console phone is part of, up on screen, but no-one else ... help please???

    John Marshall

  • #2
    The Person Call Manager should say Operator Call Manager across the top. Does it say that or Shoretel Agent Call Manager

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    • #3
      It says ShoreTel Agent Call Manager
      Last edited by jfm123; 08-18-2008, 11:54 AM.

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      • #4
        If they are an operator, they should have the operator client. Go into Shoreware director, find the user and change the client type to OPERATOR.

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        • #5
          We are all OK now ... many thanks ...

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