Operator Console - How can I see everyone? - ShoreTel Forums

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jfm123

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Join Date: Aug 2008

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#1

Operator Console - How can I see everyone?

08-18-2008, 06:41 AM

Hello,

Just has a ShoreTel system installed and it isn't quite working ... yet ...

Anyone know how I can get all phones to display in Operator Console. I can get the group that the Operator Console phone is part of, up on screen, but no-one else ... help please???

John Marshall
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chadd39

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Join Date: Feb 2008

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#2

08-18-2008, 08:05 AM

The Person Call Manager should say Operator Call Manager across the top. Does it say that or Shoretel Agent Call Manager
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jfm123

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#3

08-18-2008, 08:23 AM

It says ShoreTel Agent Call Manager

Last edited by jfm123; 08-18-2008, 10:54 AM.
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chadd39

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#4

08-18-2008, 12:18 PM

If they are an operator, they should have the operator client. Go into Shoreware director, find the user and change the client type to OPERATOR.
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jfm123

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#5

08-19-2008, 01:46 AM

We are all OK now ... many thanks ...
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