Tie Line CallerID shows +1 before extension

[TomLine]

We're doing a 4 digit PRI tie between a new Avaya and existing Shortel. The caller ID on the Shortel phones has a +1 in front of the number. Calls go fine either way.

Shoretel phone: Conf Room Phone +15555
Shoretel phone: Jim Davis +15556

Caller ID is showing good on Avaya. Is Avaya sending some crap it shouldn't??

Shortel:
Trunk group:
4 digits NI2, PRI user,

[Jlorenz]

We're doing a 4 digit PRI tie between a new Avaya and existing Shortel. The caller ID on the Shortel phones has a +1 in front of the number. Calls go fine either way.

Shoretel phone: Conf Room Phone +15555
Shoretel phone: Jim Davis +15556

Caller ID is showing good on Avaya. Is Avaya sending some crap it shouldn't??

Shortel:
Trunk group:
4 digits NI2, PRI user,

Do a pri trace on the T1 at Shoretel

Log into the T1
set
pri_log = 5
pri_trace = 5


Replicate a call
Capture results
post the results, I will tell you

List the ext your calling from and the Ext you are calling

Make sure you turn the trace off when your done
pri_log = 0
pri_trace = 0

One more smaller item, set as well
trunk_debug_level = 2

just for the halibit

set it to 0 to turn it off

[JoseG]

We have a similar issue with our Nortel T1 Tie-line. But we get area code + prefix (310-488-xxxx). Were you able to resolve the issue?

[Jlorenz]

We have a similar issue with our Nortel T1 Tie-line. But we get area code + prefix (310-488-xxxx). Were you able to resolve the issue?

Never got back to me ops: