ST8 release 13.9.5704.0

[jeremy]

Anyone have any major problems with this release? Considering upgrading from 7.5 release 12.13.1307.0.

Thanks in advance.

[cburgy]

We have multiple customers running this build... No major problems yet. We've been running 8.0 builds since January and never had a catastrophic issue (running 8.1 now).

[Rob Bush]

I'm running it now across the board and everything seems stable. Granted I'm a green install and just in early implementation phases. It is my understanding that 8.0 is still in CR release, and they didn't want anyone installing it as an upgrade from a previous install? Not sure if this is still true or not.

[Jlorenz]

I'm running it now across the board and everything seems stable. Granted I'm a green install and just in early implementation phases. It is my understanding that 8.0 is still in CR release, and they didn't want anyone installing it as an upgrade from a previous install? Not sure if this is still true or not.

Just FYI
ShoreTel's policy on CR is as follows:

Once Software is CR (Controlled Release) it is shipped with every new system purchased and installed unless said installer requests GA build software.

It is at that time imperative that the customer stay up to date on release's due to bug fixes, feature adds and maintenance updates.

Many customers do not realize the are being installed on Controlled release, Personally I do not agree with this and honestly never understood the reasons.

[jeremy]

Thanks for all the feedback. :-)

I've been through the process before. We tested 7 very early on because we needed Vista support.

Not 100% sure I'm going to upgrade, just thinking about it.

[jeremy]

oh, and the release notes do say that you can upgrade from 7.5.

[hi-tech]

I installed on my system yesterday. Had some minor Call Manager issues that I was able to resolve. The one problem I have is that calls to a workgroup that uses forwarding, the call does not follow the forward rule, it follows the default trunk group destination. Have since opened a ticket with tech support.

[Jlorenz]

I installed on my system yesterday. Had some minor Call Manager issues that I was able to resolve. The one problem I have is that calls to a workgroup that uses forwarding, the call does not follow the forward rule, it follows the default trunk group destination. Have since opened a ticket with tech support.

Hi-tech
Can you detail the issue? When oyu mean forwarding rules, do you have agents with All Call Forward or ?

You said this is a new install, is that correct or an upgrade, What Build did you install?

[Forum]

When we upgraded from 7.5 to an early beta of 8.0, we had a few "issues", but most were DB conversion issues. recreating the particular hunt group or user resolved the issue.

Charles