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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Button-Box/Monitor Extension Function/Beeping

    We have numerous users who have button-boxes.
    One user in particular has a beeping noise when the users who are setup on the button box as "Monitor Extension" get phone calls.
    The other users also have buttons setup as "Monitor Extension" but, they don't have a beeping associated with their buttons.

    Is there any way to turn off the beeping that occurres on the "Montior Extension"