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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Additional Language

    I've just activated a license for an additional language so that I can assign a voicemail box that prompts in Spanish. Here's what happens:

    1. If I login to the Spanish voicemail box ShoreTel prompts me in Spanish and all is good.

    2. If I place a call that is routed to the Spanish voicemail box ShoreTel prompts me in English... Not so good.

    Is this normal??? We are currently running ShoreTel 7.0