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  • Additional Language

    I've just activated a license for an additional language so that I can assign a voicemail box that prompts in Spanish. Here's what happens:

    1. If I login to the Spanish voicemail box ShoreTel prompts me in Spanish and all is good.

    2. If I place a call that is routed to the Spanish voicemail box ShoreTel prompts me in English... Not so good.

    Is this normal??? We are currently running ShoreTel 7.0
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