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  • manage multiple companies and log files

    We will be serving multiple companies on our system (leasing office space to them) and managing their phones.

    We will need a way to separate their calls from ours for billing purposes and also so we can identify high-cost calls (ie- 2 hours to Tokyo)- I assume this would be a log file issue.

    Any insight or suggestions appreciated.

    Om

  • #2
    I've heard another dealer mention:

    www.rms-telecomms.com

    other than that, you could manually
    Last edited by Forum; 11-08-2006, 05:50 PM.

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    • #3
      We already own a ShoreTel system.

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      • #4
        Originally posted by Om_Audio
        We already own a ShoreTel system.
        RMS Telecomm sells Call accounting software that supposedly integrates nicely with a Shoretel System...

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        • #5
          Originally posted by Om_Audio
          We will be serving multiple companies on our system (leasing office space to them) and managing their phones.

          We will need a way to separate their calls from ours for billing purposes and also so we can identify high-cost calls (ie- 2 hours to Tokyo)- I assume this would be a log file issue.

          Any insight or suggestions appreciated.

          Om

          We have installed a system for a customer that does tenanting. They chose to hand out account codes to be used for long-distance / international calls. Works well for them.

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