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  • Multiple forwards without using lic?

    Is there a way to forward a number without creating an individual user and using a license?
    Om

  • #2
    Route Point
    Sergio Valles
    [email protected]
    # 909-972-0398 Direct
    Certified ShoreTel Engineer
    http://www.intelesysone.com

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    • #3
      Originally posted by svalles
      Route Point
      Could you explain this in more detail? I've never used a route point.

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      • #4
        Using a Route Point you can assign a user name, ext, DID, DNIS, Call Stack, Work schedule, and call forwarding destination either internal or external.
        So you could setup an external user to have an extension with on/off hours and a call stack without needing a lic.

        Be advised though you can only have a max of 300 Route Points in the system total, and every route point when called uses a media stream and you only have 254 of those per server.
        Sergio Valles
        [email protected]
        # 909-972-0398 Direct
        Certified ShoreTel Engineer
        http://www.intelesysone.com

        Comment

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