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Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]om

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  • Calling All Beta Testers!!!

    If you are currently a Shoretel 8 Beta tester, listen up!
    ShoretelForums has a special place for you! we have added a new sub-forum where Beta members can discuss Beta issues. This forum is hidden from public view, and requires you to gain membership to it (free of course). For non-beta members, I am sorry, but we can not grant you access due to NDA disclosures.

    To join the Shoretel Beta Group, You will need to complete the following:

    If you are a Beta Site:
    1. Join ShoretelForums if you haven't already (free!)
    2. Email me @ [email protected] with your Username, and a copy of your NDA with Shoretel (legal purposes only, these will not be used for any marketing purposes, and I will not disclose any information enclosed within, except to Shoretel if asked.) Please email me from your work email, so I can verify that you are who you say you are. I will not accept requests from Yahoo, Gmail, etc.
    3. Answer the following question in the email: What is located immediately under "quick Look" in the maintenance section of Shoreware Director? (this will verify that you indeed do have access to ST8)
    4. That's it. I will add access to your account.

    If you are a Shoretel employee:
    1. Join ShoretelForums
    2. E-mail me @ [email protected] asking for access (include your screen name). This MUST be from a Shoretel email address, I will not accept Yahoo, gmail, etc.

    This is a trial run. The procedure may change as needed.