Hello everyone. First I'd like to thank everyone involved in this forum. I just found it yesterday and I has a wealth of information. It' really appreciated.
We've had our Shoretel system for about a year now. It's been fairly painless to work with and, as far as administration goes, it's been awesome. Our service contract with our reseller is coming due and my boss wants me to shop around first before renewing. Our reseller has been stellar but I kind of see the point of shopping around... kind of. Anyway, I've done some searches for Denver area Shoretel resellers, but have yet to get any real answers. Anyone here use a Denver area reseller that they like? I'm looking for one that would take over the Hardware, Software and troubleshooting support offered by our current reseller.
Like I said, I have no problem with our current reseller. I think they are great and personally would like to continue with them, but I'd like some firm results to back that up when I speak with my boss about renewal. Meanwhile, I'll continue my search.
Thanks,
Alex
We've had our Shoretel system for about a year now. It's been fairly painless to work with and, as far as administration goes, it's been awesome. Our service contract with our reseller is coming due and my boss wants me to shop around first before renewing. Our reseller has been stellar but I kind of see the point of shopping around... kind of. Anyway, I've done some searches for Denver area Shoretel resellers, but have yet to get any real answers. Anyone here use a Denver area reseller that they like? I'm looking for one that would take over the Hardware, Software and troubleshooting support offered by our current reseller.
Like I said, I have no problem with our current reseller. I think they are great and personally would like to continue with them, but I'd like some firm results to back that up when I speak with my boss about renewal. Meanwhile, I'll continue my search.
Thanks,
Alex
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