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Welcome to ShoreTelForums.com!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • #1

    Speaker Phone on IP230, 560

    I have been getting a number of complaints on the quality of the mic to the far end not be able to hear them talk or it always sounds like they are in a tunnel when using the speaker phone mic. Has anyone else been receiving the same complaint? I have tried to go into the config files and adjust mic sensitivity and adjusting the codec with no success.
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  • #2
    Originally posted by breidinger
    I have been getting a number of complaints on the quality of the mic to the far end not be able to hear them talk or it always sounds like they are in a tunnel when using the speaker phone mic. Has anyone else been receiving the same complaint? I have tried to go into the config files and adjust mic sensitivity and adjusting the codec with no success.

    What codec are you set to under call control -> options (in Director)?

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    • #3
      I am now set to 64 but i have tried 128 to 256 with no success.

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