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Welcome to ShoreTelForums.com

Welcome to ShoreTelForums.com!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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BTX
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  • Paying for Shoretel class

    When I enrolled for the installer class a couple of weeks ago, I chose to pay by submitting a purchase order. Then I received a confirmation e-mail indicating that the purchase order had to be submitted by our reseller via QMS - (Quota Management System). Apparently, our rep from our reseller has never done this before. I called Shoretel myself to find out how to proceed, and I was transferred to someone's voice mail. Needless to say, they never called me back. Does anyone know of a different avenue I can take? I'm really getting down to the wire now and need to book a flight. Thank you in advance for your help.

    Travis

  • #2
    Originally posted by tkilmer
    When I enrolled for the installer class a couple of weeks ago, I chose to pay by submitting a purchase order. Then I received a confirmation e-mail indicating that the purchase order had to be submitted by our reseller via QMS - (Quota Management System). Apparently, our rep from our reseller has never done this before. I called Shoretel myself to find out how to proceed, and I was transferred to someone's voice mail. Needless to say, they never called me back. Does anyone know of a different avenue I can take? I'm really getting down to the wire now and need to book a flight. Thank you in advance for your help.

    Travis

    Your partner will be billed for the class since you chose purchase order. You can call Shoretel University at 800-425-9385 to confirm. Lisa Ferradas can help you (she is extension 3428).

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    • #3
      Thanks for the info. By some miracle, when I arrived to the office this morning, I had an e-mail from Shoretel confirming my enrollment. I'm good to go now. Have a good one.

      Travis

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