Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

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  • Curious, how did you find ShoretelForums ?

    Just curious how our users located this wonderful site.

    I'll start...

    I built it/own it. (I guess I cheated )

    What about you?

  • #2
    I can't remember exactly how I found the site but it was either by searching google for something along the lines of ShoreTel forums or searching for an answer to a question that I had while setting up the system in our office (don't remember what question that would be, if any).

    Jack Smith


    • #3
      Google! Needed to set up DHCP options and your site had the answer.


      • #4
        I was searching for Shoretel Forums and this came up! Nice Site. I gotta start using it more!



        • #5
          how i found this site.

          was looking for a way to learn more about the shoretel phone system after we installed. did a search for Shoretel Forums and found this cool site.

          we recently installed 12+ switches, 450+phones at out headquarters. We forklifted our 12+year old ATT Definity and OCtel Solution. We also are taking the shoretel solution to all of our domestic and international sites.

          Afte we installed HQ and Texas, I just wanted to keep on top of issues with the shoretel system and its problems. This site has helped alot.


          • #6
            I found the site by searching for Shoretel forums.


            • #7
              I did a Google search for a certain Shoretel topic. One of the results Google returned was on Tek-Tips website. While reading the topic on Tek-Tips, someone asked a question regarding the status of They had indicated that the site was down. I tried it and was taken directly to the site with no problems.


              • #8
                Hi, new poster. I think I was led to it off the ShoreTel site and discussions about from their CEO's blogs. Regardless, glad to be here.

                Just about to install a new system. Contract is on my desk and as yet, unsigned.



                • #9
                  Been here so long (I come and go) I am not sure.

                  Not working with any ST any longer but trying to stay up on it.
                  There are 10 types of people in the world, those that understand binary and those that donít.


                  • #10
                    Google. I search for Shoretel 8 and your site came up. Thanks for the site. Long overdue!!!


                    • #11
                      Heard about it at the partner conference last year.


                      • #12
                        I found it looking for any dirt there might be out there on Shore tel before we purchase it. So far, haven't got too dirty in my search which is a good thing.


                        • #13
                          My first ShoreTel training class. The instructor pointed us to it and the yahoo groups.


                          • #14
                            Oddly enough, when searching for a list of VOIP PBX manufacturers.

                            The query was "shoretel avaya cisco nortel mitel siemens".


                            • #15
                              Found look'n for headsets for ShoreTel System

                              I was Google search'n 4 headsets, At first I thought it was part of ShoreTel's support site 'cause I remember hitting here before, while researching other ShoreTel issues in the past year.

                              Great Site...