Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

Thank You,
See more
See less
  • Filter
  • Time
  • Show
Clear All
new posts

  • 2 phones for one extension

    Not sure where to put this.

    I was wondering how to assign one extension to two phones and make them ring simultaneously (not to where one rings after the other). Thanks!

  • #2 shoreware director.


    • #3
      make it a Huntgroup


      • #4
        Well, as Dr_Klahn states you could make the extension a Hunt Group and then put the phones into the HG. Normally then you burn a mailbox only to be the MB of that user and forward the HG to the MB. If you put a dial MB button on any phones in the HG they can then have a message waiting indicator. You could also do this by having a primary phone set up normal and then put monitor extension buttons on every other phone that they need to be able to pick up calls from.