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Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Anyone setup Polycom 650 or 670 SIP Phones?

    Has anyone setup a Polycom 650 or 670 SIP Phones? Did it work O.K.?
    And has anyone setup Polycom 650 or 670 SIP Phones with the Polycom sidecar? How did this work?

  • #2
    I used a ShoreTel app note (tpp-10011) to set up a Polycom SoundStation 6000 and 7000. Not exactly straightforward, but both devices are up and running for months now.


    • #3
      Stupid follow up question

      What's "a ShoreTel app note (tpp-10011)" and how do I get one?