Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Managed Services

    Anyone out there also selling Managed Services? Would you be willing to talk about your successes and failures?

  • #2
    We do Managed Services. It is our primary business. At least it was. We are separating the ShoreTel side somewhat so those engineers can focus on sales, installs, and growth.


    • #3
      managed services

      hello i new to this forum very happy to say above article is really good and useful to all i would like to share few things about managed services More than 70% of enterprise IT budget is spent on routine maintenance operations of IT assets such as network, systems and applications.


      • #4
        IT Desktop managed services or Telecom (i.e. ShoreTel) managed Services?

        I have experience with the later not the former. Would be willing to talk if you need info on the Telecom side.