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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Sbx Ip 320

    Need some info on this system as to why not to use it. We are trying to win these health clinics. They can do each clinic for 2700 install with 10 phones. How does shoretel Win? how can i shoot some holes in this deal?

  • #2
    First it is a Vertical product. Read the reports on Vertical. Their stock flucuates between .01 and .02 cents daily.
    It is made in a joint venture by LG and NORTEL. That says right much.
    Vertical has made a concerted effort to push this product through low voltage suppliers(read alarm guys.)
    No provision for PRI. Only connections are WAN and POTS lines.
    Who is going to support it? Are upgrades free? Look at the quality of the sets - are they proposing VODAVI or Comdial sets?