IP 210 phone randomly BEEPS all the time

[Ghostrider]

I've checked the user's CM settings, yet her phone will randomly BEEP every now and then. It took me twenty minutes to wait for that annoying BEEP and sure enough it comes and goes at random intervals.

Have tried resetting the phone.

It's not even related to voicemail messages; tried leaving her messages, and it doesn't beep.

Even if there's a way to just kill that annoying beeping noise pls let me know!!!!

Thanks!

[cburgy]

Does the user have a headset with an amplifier?

[Ghostrider]

No, no headset or any other acoutraments.

Problem seems (so far) to have went away after I gave her a new phone. no more beeping sounds, but I am still not convinced....will wait and see. I've determined it's nothing to do with her preferences. Next step will be to swap ports on my Dell POE and put her in another one.

[SWms]

I have a user that complains of constant beeping in her ear at random times. I have explained to her that since she has a IP 655 and monitors at least 10 lines she will hear a beep in her ear every time one of the monitored users receives a call. She is the Executive Assisitant to the President and what she wants she gets. Any ideas or other suggestions on being able to monitor multi extensions and not hear the beep. Oh by the way she wants them to ring so I can't change to "don't ring."

[ShoreTel_Dave]

I have a user that complains of constant beeping in her ear at random times. I have explained to her that since she has a IP 655 and monitors at least 10 lines she will hear a beep in her ear every time one of the monitored users receives a call. She is the Executive Assisitant to the President and what she wants she gets. Any ideas or other suggestions on being able to monitor multi extensions and not hear the beep. Oh by the way she wants them to ring so I can't change to "don't ring."

Turn off call waiting?

[SWms]

Loud Random Beeps

Turn off call waiting?

I did disable the call waiting tone to no avail. Now I have the EVP saying that when his wife calls his desk phone from her cell he also is hearing a shrilling beep. What could be the cause?

[ShoreTel_Dave]

Now I have the EVP saying that when his wife calls his desk phone from her cell he also is hearing a shrilling beep.

It's not just the sound of her voice is it?

If it's not that, it sounds like it might be a codec mis-match or a problem with the trunk.

[SWms]

It's not just the sound of her voice is it?

If it's not that, it sounds like it might be a codec mis-match or a problem with the trunk.

LOL! Very strong possibility. But I will will check out codec mis-match or trunk issues.

[gberkemeyer]

If someone is doing a silent coach or monitoring or recording the call, it may beep depending on system settings. Check the settings under Call Control -> Options in Director to see if those warning tones are enabled.

[SWms]

The enable monitor/record warning tone and the enable silent coach warning tone are both unchecked. Thanks guys for all the suggestions.

[pfrederickjr]

Just ran into this exact same issue. Turns out the phone was beeping if the user had any unheard voicemails.