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Welcome to ShoreTelForums.com!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Shoretel Certification

    What kind of Shoretel Certifications are there out there?

  • #2
    Originally posted by JasonC View Post
    What kind of Shoretel Certifications are there out there?
    ECC, ShoreTel Admin and Install / Maintenance is all I am aware of

    Comment


    • #3
      Shoretel Certified Installer and Shoretel Certified Engineer (contact center is also another option).


      There are a number on the sales side as well.

      Comment


      • #4
        Are these only provided by Shoretel, or is there a CompTIA equivalent?

        Comment


        • #5
          Originally posted by JasonC View Post
          Are these only provided by Shoretel, or is there a CompTIA equivalent?
          Only provided by Shoretel

          Comment


          • #6
            Where can I find information on becoming certified by ShoreTel? I am currently the "administrator" for common things like creating groups, adding users etc but I would like to get some additional training and maybe try to get an admin certification.

            Comment


            • #7
              This would be coordinated through your ShoreTel partner.

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