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Welcome to ShoreTelForums.com

Welcome to ShoreTelForums.com!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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Thank You,
BTX
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  • #1

    Tapi Version?

    Does any one know which TAPI version is supposed on 7.5 or 8.1? We are developing a wallboard application for real time monitoring. It turns out that TAPI 2.0 does not support agents, and need to use at least TAPI 2.2.
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  • #2
    I don't think ShoreTel ever implemented support for the Agent / Group API's in TAPI.

    Comment

    • #3
      This is what we ran into. We developed wallboards and monitoring solutions for Cisco (with their CTIOS) and for Simens (TAPI 2.2), and when we decided to test Shoretel, we ran into this problem. Agents are not supported.
      Does anyone know if maybe the new 8.1 version supports TAPI 2.2?

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      • #4
        I just installed the 8.1 version. Same results. No Agents support. Is there anyone to confirm that Shoretel is not implementing standards, and pretty much is doing things on their own?

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        • #5
          Originally posted by vantseto View Post
          I just installed the 8.1 version. Same results. No Agents support. Is there anyone to confirm that Shoretel is not implementing standards, and pretty much is doing things on their own?
          [email protected]

          https://login.shoretel.com/?src=d&ReturnUrl=%2f


          This will be your best bet, this is the developers website for Shoretel unk:

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