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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Link to City of Dallas' problems with Cisco VoIP

    I remember seeing a link to an article about the complete failure on Cisco's part to install a Cisco VoIP solution that resulted in a forklift of Call Manager and the firing of their IT director. Does anyone know a link to any article like that? I would like ot grab it.

  • #2

    Sergio Valles
    [email protected]
    # 909-972-0398 Direct
    Certified ShoreTel Engineer


    • #3
      If they forklifted out the Cisco solution, what did they replace it with?


      • #4
        Thanks for the link.


        I am not sure what the replaced with with, but I heard rumors it may have been Asterisk so they could keep the phones, but I could be wrong.