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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Auto Attendant features

    It would be nice to have an export and append option for AA messages. That would make things easier to updated greetings without wiping it all out.

  • #2
    This post is a little old, but...

    You can always find the recordings (c:\shoreline data\prompts, I believe), then open them in your favorite audio editing suite. Adobe Audition does reasonably well working with u-Law recordings. Chop, splice, append, or even auto-tune to your heart's content!

    (My next project: make my auto-attendant sound like Kanye West!)