Looking for ShoreTel Project Manager

[jcogorno]

Searching for an IT PROJECT MANAGER with 3-5+ years experience to work in Los Angeles, CA. The successful candidate will provide project management for implementation and management of the ShoreTel system.

********* PRIMARY RESPONSIBILITIES *********

• Participate in the implementation of complex Voice over IP (VOIP) and IP Telephony (IPT) projects.
  
• Ability to design and/or implement LAN/WAN infrastructure with quality of service (QoS) for voice applications.
  
• Experience with ShoreTel ShoreWare Director and Call Manager
  
• Experience troubleshooting and resolving issues related to Voice and related application performance on IP networks.
  
• Working experience with various VoIP technologies
  
• Participate in project planning, implementation and documentation.
  
• Complete customer service requests in a timely manner.
  
• Work with sales team on pre-sales and post-sales technical requests and issues.
  
• Must have aggressive approach to problem solving / reaching objectives.
  
• Excellent Communications Skills are mandatory – Internal and External
  
• Must have Cisco CCNA Certification or equivalent experience
  
• ShoreTel Certifications would be preferred
  
• At least 3 years of recent experience

Please send resumes to Jobs@3gcgroup.com.

Thank you.