ShoreTel Forums  

Go Back   ShoreTel Forums > ShoreTel Tech > ShoreTel Enhancement Requests

Reply
 
LinkBack Thread Tools Display Modes
Old 07-07-2008, 01:06 PM   #1
Member
 
Join Date: Jun 2008
Location: USA
Posts: 31
Exclamation More room for Restrictions and Permissions

I do not know about anyone else, but I would like to be able to have more than a 50 character Restrictions and Permissions box. We operate a call center and can not call certain parts of states, so we have a lot of restrictions by area code.

Discuss!
sean is offline   Reply With Quote
Old 07-07-2008, 06:51 PM   #2
Senior Member
 
Join Date: Jun 2008
Location: South Bay Area North of Monteray
Posts: 390
Send a message via Yahoo to Jlorenz

Quote:
Originally Posted by sean View Post
I do not know about anyone else, but I would like to be able to have more than a 50 character Restrictions and Permissions box. We operate a call center and can not call certain parts of states, so we have a lot of restrictions by area code.

Discuss!
Question

Can you show example of what your requesting? aka Screen shot and expand a little more
__________________
ShoreTel Certified, Applications Specialist, Precision for Hire
Precision VOIP Architects 15% off Ask me how
SportCityRider.com A new kind of Rider Forum
Jlorenz is offline   Reply With Quote
Old 07-08-2008, 12:27 AM   #3
Senior Member
 
Join Date: Sep 2007
Location: Australia
Posts: 149

I would also like to see a restriction and permission box on the trunk group. That would mean far fewer custom dial plans when trying to use trunks for certain purposes.
__________________
Jason Learmouth
PTS Communications
jlear is offline   Reply With Quote
Old 07-29-2008, 10:19 AM   #4
Member
 
Join Date: Jun 2008
Location: USA
Posts: 31

Quote:
Originally Posted by Jlorenz View Post
Question

Can you show example of what your requesting? aka Screen shot and expand a little more
Here you go, sorry for a late reply.

ImageShack - Hosting :: restrictionsig2.png
sean is offline   Reply With Quote
Old 10-10-2008, 01:14 PM   #5
Junior Member
 
Join Date: Oct 2008
Location: Wadsworth, Ohio
Posts: 28

Another alternative you might consider would be a custom application to do the blocking. We have quoted for this route when needing to implement a Do-Not-Call list for everyone in a company. With this system, calls can be delayed while a database lookup takes place, then either directed to an automated message saying the number cannot be dialed or allow the call to proceed.
Palitto Consulting is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -4. The time now is 03:16 PM.


Powered by vBulletin® Version 3.7.0 Release Candidate 2
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.1.0