Macintosh support

bcampagnolo · 03-05-2008, 12:22 PM

I would like to have Mac OS support for the Call Manager.

Entourage support or the Mac Address book support would be nice.

Running Parallels or VMware Fusion just for my call manager is a bummer

Charles · 03-05-2008, 10:54 PM

You know, I just completed a survey for shoretel, and this was on the list of questions. I put it as a "high importance" item. Usually, its the big boss that's the rebel in the company, and he wants to use a MAC. Try telling him you can't do that on a MAC after he writes the check. No fun.

At least that's been my experiences.

LonnieBear · 03-06-2008, 08:43 AM

I'll vote for it too!

booldawg · 03-06-2008, 04:46 PM

Def need that. Also PCM support for Linux OS.

Sarsin · 03-06-2008, 05:09 PM

I've gotten it with MCM and iPhones too.

cburgy · 03-06-2008, 10:08 PM

I had heard rumors that a Shoretel partner was developing a java version of PCM which could effectively be used on multiple OS's.... Not sure where that stands.

For me though, Mac support on that recent survey wasn't much of a priority. We just don't run into it enough and i'd rather see engineering resources spent elsewhere.

MacDude · 05-06-2008, 06:32 PM

Any update on this? I'm using VM Ware too (which generally rocks, but would rather not have to have it running just to route and make calls.)

VJ · 05-06-2008, 07:29 PM

Here in our part of the world MAC is big. We have a good number of advertising companies and a boat load of printing companies as clients. ShoreTel gets us in the door until the issue of MAC support comes up. Then we are out of the door.

We HAD a client (university remote campus) with 183 Macs and one PC. That one PC is there because no one has written program to unlock the front door with a Mac. It will go one day. They just purchased an Asterisk ( I snickered too!) But hey it works.

We have installed a legacy system with 52 digital stations and 34 IP phones all users are running Mac and they have a pretty good user interface. This was in print shop that caters to printing Fortune 500 reports.

I understand the desire for dollars going to other engineering needs. I'd like to see a ShoreTel that can equal the current legacy systems, haven't seen it yet.

Yes, I am an old telephone fart.

jguinn · 10-17-2008, 09:50 PM

I'm definitely casting my vote as a "high importance" feature for an OS X port of the call manager. Would also LOVE to see an iPhone app for the Mobile Call Manager.

Contractor · 10-19-2008, 10:08 PM

Is there a MAC TAPI?