ShoreTel Forums  

Go Back   ShoreTel Forums > ShoreTel Tech > Administrators

Reply
 
LinkBack Thread Tools Display Modes
Old 07-01-2010, 11:25 AM   #1
Member
 
Join Date: Dec 2009
Location: Cardiff
Posts: 32
Sub site set as a SIP Proxy

Hi everyone,

Hope you can help.

I can enable a switch at the top of the tree (headquarters) as a SIP proxy and I can connect to it without any issues.

If I delete the switch and re-create it in another site which is a sub site, I can not connect to it?

Has anyone had similar problems? Does the SIP prox have to be at the headwuarters site?

J.

Last edited by jhancock; 07-02-2010 at 09:29 AM.
jhancock is offline   Reply With Quote
Old 07-01-2010, 11:56 AM   #2
Senior Member
 
Join Date: Dec 2007
Location: Germany
Posts: 236

The SIP proxy is site specific.
Did you change the IPaddress of the switch?
If not, and you made it in a different site, then I think your problem is that whichever phone you are testing with, is still in the HQ site.
I have set up hundreds of SIP phones at remote sites, and never had this problem.

So, what I am saying is I think the phone has to belong to the sub site as well.
Bobby_Digital is offline   Reply With Quote
Old 07-01-2010, 11:59 AM   #3
Member
 
Join Date: Dec 2009
Location: Cardiff
Posts: 32

I thought that as well mate.

I have kept the IP of the switch the same.

If I put it in the HQ site with my phone associated with that site, sip proxy works.

If I then delete the switch bring it up in a different site keeping the same IP. Move my phone to that site and try the sip proxy, it doesn't work?

j
jhancock is offline   Reply With Quote
Old 07-01-2010, 04:48 PM   #4
Senior Member
 
Join Date: Dec 2007
Location: Germany
Posts: 236

I dont think you are moving the phone to that site, is what I'm saying...Do you have an IP address map? If the phone is in the range for HQ, its gonna be in HQ.

Anyway, you can run some debugs on the SIP Proxy switch, and that should tell you whats going on...if the phone attempts, but the switch denies it, you will be able to see the reason.

What kind of switch is it?
Bobby_Digital is offline   Reply With Quote
Old 07-02-2010, 08:41 AM   #5
Member
 
Join Date: Dec 2009
Location: Cardiff
Posts: 32

Hi Bobby, I am grasping what you are saying, and I am moving the phone to the site.

I now have the following scenario set up.

2 Sites, 2 SIP Proxy's, 2 Switches. Site A (Headquarters Site) has a SIP Proxy address 192.168.1.20 switch address 192.168.1.10. . Site B (Sub site) has a SIP Proxy address 192.168.1.30 switch address 192.168.1.11.

I assign myself to a phone in Site A. Open up XLITE (PC SIP client) I connect straight away.

I move the phone to site B, assign myself to that phone. Open up xlite, change the SIP proxy address, can't connect.

Does this make sense?
jhancock is offline   Reply With Quote
Old 07-02-2010, 09:02 AM   #6
Member
 
Join Date: Dec 2009
Location: Cardiff
Posts: 32

more instigation.

When I am assignd to a phone on a site other than the Headquaters, but I leave the proxy setup on the Headquarters site, I can still connect using xlite????

Last edited by jhancock; 07-02-2010 at 09:08 AM.
jhancock is offline   Reply With Quote
Old 07-02-2010, 09:12 AM   #7
Member
 
Join Date: Dec 2009
Location: Cardiff
Posts: 32

Can someone confirm that you can set a SIP proxy on a subsite with setting one on a headquaters site, and it all works?

J.
jhancock is offline   Reply With Quote
Old 07-02-2010, 10:12 AM   #8
Senior Member
 
Join Date: Dec 2007
Location: Germany
Posts: 236

Hold on.

Why is your SIP proxy address and your switch address different?

Take out that virtual SIP proxy thing, and just use the switch IP address. Make the switch the SIP proxy of that site.

Like I said, I have installed hundreds of SIP phones at HQ and the remote sites. -Confirmed.
Bobby_Digital is offline   Reply With Quote
Old 07-02-2010, 10:20 AM   #9
Member
 
Join Date: Dec 2009
Location: Cardiff
Posts: 32

If I set the Site SIP Proxy as the same address of the sitch it says "SIP Proxy Virtual IP has allready been taken. Please use a different IP address.

See attached
Attached Images
File Type: jpg Untitled.jpg (22.8 KB, 3 views)
jhancock is offline   Reply With Quote
Old 07-02-2010, 10:25 AM   #10
Member
 
Join Date: Dec 2009
Location: Cardiff
Posts: 32

sorry, got you now, just leave the Proxy SIP IP out all together.

OK, done that. Agin it works for the headquarters site, not the subsite?

J
jhancock is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -4. The time now is 12:11 PM.


Powered by vBulletin® Version 3.7.0 Release Candidate 2
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.1.0