Goldmine Dialer & Screen Pops

[gnospmoht]

Has any one got Goldmine 6.7 to dial out of ShoreTel 7.5 or 8.0 and also provide Caller ID screen pops? If yes, what do I need to do?

[singrum]

We got Tapi Link from Papillon Technology Screen Popping, Call Recording and Power / Predictive Dialing for GoldMine to work with Vista (and Windows7)! We had to move some files around (from "Program Files" to "ProgramData")- I'm still getting the specifics. But, the key is that the solution is elegant, "feels" totally integrated, and WORKS!