[shayne]

I have a user that when going into softphone mode on the call manager will crash when a call is connected.

User is on call manager 9.2
Windows 7 pro (x86)
TAPI is setup correctly
we have other Windows 7 users that do not have this problem at all.
I have another laptop with the same configuration (windows 7, etc...) and when I log into his account on the call manager I don't have this issue at all.

the error says:
EyeP Stream
Unexpected Failure
Program PCM.exe
Version EMStream W32 5.7.20 SH
File: EMWasapiBase.cpp
Line: 445

I've uninstalled and re-installed plus blown out any remains in the registry. I'm all but formatting the machine and starting over, unless anyone has any ideas thanks...