We now have a custom available for purchase which can replicate this functionality. At this point it works as follows: While the other person's phone is ringing or after you have been transferred to their mailbox, you may press a preprogrammed button which will begin to monitor their line. When they hang up their current call, your phone will ring. When you answer it, your phone will begin to ring the phone of the person you originally called.
If you are interested, we usually deal through ShoreTel partners. If you're not a partner, please contact your partner and have them give us a call to obtain pricing. If this does not meet your needs as described, we can work with you to find a solution that does. Our phone number is 330-335-7271 and you will want to speak with Bryon Palitto or Tim Zarkovacki.
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