Hey guys,
Thanks for the info and tips. That helps me understand the proper setup, but I still can't get it working even though I'm pretty sure I have the LDAP string correct.
A couple of questions? What kind of AD environment are you running? Is it all Windows 2003 servers, Windows 2003/2008, etc? Also, which version of Shoretel are you running?
We are running Shoretel 9.1, Build 14.21.4905.0 in a Windows 2003 domain extended for 2008 servers. We have two domain controllers in the same location as the Shoretel HQ server. One DC is Windows 2003, the other is WIndows 2008. I can set the LDAP string for either DC (as long as its been delegated) without getting the "unable to verify AD path" error.
I've rebooted the DC and the Shoretel server and still I can't get a reponse from the "Show from AD" button under Individual Users. Instead I get an ASP error in the browser that says, "Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 1.0.3705; MS-RTC LM 8; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Wed, 19 Aug 2009 04:07:14 UTC
Message: Object doesn't support this property or method
Line: 3853
Char: 2
Code: 0
URI: http://shoretel.strand.com/shorewaredirector/user.asp?ID=1133&country=1&site=1"
That happens in IE8 (and compatability mode) and IE6.
Any other ideas on this?
Thank you!
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